Customer Communication Tools

Give visitors a way to say hello. Add free live chat to your website or app, or turn your bio link into a personal contact page. Visitors can start chatting without signing up. Built for founders, creators, and small teams.

Personal AI agents like Muse, Instinct and Dots negotiate refunds for customers. Agent Handshake gives them the same decision however they word it, from your rules and the customer’s live account, checks every reply, and knows when to stop. Works with any support AI.

The native in-app support chat your iOS app is missing. 💰 Make more money: send offers and paywalls in the chat ⭐ Get more App Store reviews from happy users 🔧 Fix problems in real time before users churn 🤖 AI answers from your docs, hands off to you when unsure 📥 One inbox for your whole team ⚡ One prompt setup: paste it into your coding agent, done Fully native. Works with Swift, React Native and Expo.

Send webhooks reliably from your infrastructure. Retries, cryptographic signing, health tracking, payload transforms, recipes for Slack/Discord/PagerDuty, and a self-service portal — in one Go binary with PostgreSQL as the only dependency. Free, MIT.

Chatway is a live chat and customer support platform that lets you bring your own AI agent. Connect ChatGPT, Claude, Gemini, Cursor, or any MCP-compatible assistant to manage customer conversations, reply to messages, search contacts, and access your knowledge base. No coding required. Chatway also includes a built-in AI Support Agent, shared inbox, help center, automation, iOS and Android apps, and integrations with WhatsApp, Instagram, Facebook Messenger, and more. Get started for free.

SalesRep is a virtual sales rep that sells for you 24/7. Pulls live prices & stock from Shopify, WooCommerce, PrestaShop, Meta Catalog or your own database/API • Answers on WhatsApp, Instagram, Messenger, email, SMS and more • Sends product cards and quotes on the fly, in any channel • Follows up until the deal closes, with human takeover anytime • 30+ languages, auto-detected Full-featured from $39/mo. 21-day free trial, no credit card required.

Makers need a way for visitors to reach them, and to reply without opening another dashboard. Paste one script tag and a chat bubble appears on any site, or publish a contact page for your bio. Visitors start typing with no account needed. Messages go to Telegram. Quote-reply and it appears on their screen, and the thread stays in your inbox. If you're away, they leave an email. An AI agent answers from your docs and hands off to you when it matters. Free, no credit card, live in minutes.

Comcent is voice infrastructure for teams that run on calls. Connect your Twilio account (or any SIP provider) in a few clicks and your team takes calls in the browser, with call flows, queues, transfers and recordings. AI transcribes and summarises every call, scores sentiment and tracks the promises agents make, and AI voice bots can answer and hand over to a person. Every call can go to your own systems as a standard vCon. Unlimited users from $20/month, and the core is open source.

Put an AI support agent on your website with one script tag. It answers from the content your site already publishes, so when you update a page, the answers update too. Set the name, color, greeting, and a few suggested questions. When the agent can't help, the visitor leaves an email and the question. You get the email. They get a confirmation. Try Leo answering questions about Cosmic, then activate your own: https://www.cosmicjs.com/ai/support-agent

Build AI support agents from your help docs, files, and past replies. Answer questions and run tasks you approve, with human handoff in a shared inbox. Add website chat, track conversations, and connect through the API or read-only MCP. Plans start at $19/month. Product Hunt offer: PRODUCTHUNT50 gives 50% off your first monthly plan payment through October 9. A separate lifetime launch offer is available on our website.

Ferndesk is a complete help center with an agent that checks every article against your product, catches what changed, and drafts the fixes for you.

DokBot builds an AI chatbot from your PDFs and text files. It answers questions 24/7 and gets the users email what it can't solve — it never makes up an answer.

Most businesses juggle a different tool for every channel — one for phone support, another for WhatsApp, another for the website chatbot. IntellAgents replaces all of it with one AI agent that answers inbound calls, makes outbound calls, and handles WhatsApp, Instagram, Facebook, Telegram, and your website — live 24/7, in up to 36 languages, from a single knowledge base you set up once.

Most teams run a helpdesk, a feedback board and a survey tool, then copy between them all week. ProductBridge is one system. An AI agent answers support chats from your help center, calls your APIs via tools, workflows and MCP, and hands off when it should. Every chat, survey and vote is captured, deduplicated and scored by reach and revenue, so your roadmap runs on evidence, not opinions. Ship it and everyone who asked is notified. MCP for Claude, ChatGPT and Cursor. Flat pricing, free plan.

Nova is the AI Operator that builds and improves your AI customer experience team, no developer required. Describe in plain language how customers should be handled and connect your tools. Nova builds the agents, tests them on past tickets and shows you what failed before anything goes live. Once running, it monitors quality and proposes fixes 24/7 for approval. Agents resolve whole requests, from orders and refunds to plan changes, across email, chat and WhatsApp. Unresolved requests are free.

ThunderPhone is a self-serve platform for building AI phone agents. From 2¢/min with models included. Our Storm tier, with its extra-intelligence option, scores 99.4% on Big Bench Audio — eval set public on Hugging Face. Build agents, test them with AI-caller simulations, monitor and steer live calls, and get auto-detected issues with proposed fixes. 47 languages.

WIT is an AI communication check for founders and global teams. Paste an email, Slack message or product copy to see how it may land across American, Indian and Singapore English, understand why and get a clearer alternative without losing your voice. Before you hit send, see if your message travels.

Most AI support tools ask you to rip out your helpdesk first. Ify works on top of Freshdesk, Zendesk, Salesforce, or HubSpot and gets to work across email, chat, WhatsApp, Slack, and more. The part that usually stalls an AI support rollout is "our docs aren't good enough." Ify solves that by building its own knowledge base: it scrapes your site and docs, generates SOPs from release notes and past ticket resolutions. Built for support teams who want something live now.

Most learning tells you what to know, but doesn’t let you practice what you’ll actually do. Scholé Scenarios changes that by bringing real-world scenarios into adaptive learning. You will practice real situations throughout your lessons: explain what you just learned to a teammate, save the sale, discuss knowledgeably with a client. Scholé is an agentic learning system to adapt the learning that comes next, so you can practice the moments that matter.

Notetakers remember the meeting. min. remembers the person. min. sits in your inbox and on your calls (botless) and builds a digital version of everyone you work with. Ask your customer's version how to close the deal. Share the whole relationship with your team as a single link. Every email and meeting becomes your unfair advantage. Free to use, two minute setup, zero data entry.

Conduit automates guest conversations and the work behind it. Conduit agents reply across email, WhatsApp, OTAs and social, voice calls. Agents dispatch subagents to act inside your PMS and tech stack: dispatching cleaners, updating calendars, closing the loop. Agents learn from every interaction, and you can inspect every step. 140+ languages, SOC 2 Type II. 50M+ conversations and $3B+ in reservation value for 300+ brands including Marriott, Hilton, Nobu and Fairmont.