Customer Success Tools

Next-generation, AI-native feedback platform to collect NPS, CSAT, and CES across product, email, embed, and tools like Zendesk and Salesforce. Trigger surveys at the right moment across every touchpoint, then analyze every response with AI to uncover sentiment, themes, and churn signals. Responses stream to Slack in real time so teams can act instantly. No complex builders. No manual tagging. Just clear signals that help you build better products.

Your time is no longer best spent implementing every little code change. The real value of your time lies in your ability to be creative and make high-level business decisions. Jetson automatically translates your customer language into engineering language, so you can focus on the big picture tasks that will increase your revenue.

Users report bugs with "it's broken" or request features with "add x feature here" both frustratingly vague. You ask for screenshots, steps, use cases. They forgot. You can't recreate it or understand the request. Days wasted going back-and-forth. Why? People don't want to spend time WRITING detailed feedback! With Woise: Users record their screen + voice showing the bug OR explaining their idea. AI converts the voice into text for a quick glance. No more guessing. Just actionable feedback.

Support teams read tickets one by one. Product teams find out about issues weeks later. Zendesk Signals analyzes tickets daily and detects: • Workaround language • Feature confusion • Escalation spikes When something trends above baseline, your team gets a Slack alert — with real customer quotes attached. No dashboards. No manual tagging. Just signal when it matters.

Onboard every user like it’s your best live call. Obi is a voice AI agent that talks users through setup, answers questions in real time, and shares insights after every session. No clunky tours or videos—just real conversation, 24/7, at any scale.

Helply is an AI support agent that resolves support conversations end-to-end, takes real actions, syncs to your help desk, and escalates with full context and source citations. Work 1-on-1 with a dedicated AI support engineer and get a 65% AI resolution rate in 90 days, or you pay nothing.

Meet Kaily, your AI teammate that automates every customer conversation. Handle support, sales, onboarding, bookings, and more across web, mobile, WhatsApp, Slack, email, voice, and video. Start in minutes with premade templates, train on your data, deploy everywhere. Operates in 90+ languages. Try free for 30 days!

Korl’s Slack Agent uses AI to automatically capture and track customer feature requests – without adding new tools to your workflow. Here’s how: 1. Extracts requests from customer calls in Gong, Zoom, Fathom, Fireflies, and more 2. Routes requests for review so you can file or update Jira tickets right from Slack 3. Notifies you when features ship with a personalized update for customers It helps CSMs avoid the request “black hole” while giving Product visibility into what customers need.

Sakura is the hyper-productive customer support agent you need to run your business. It is an app that connects with your business apps like Whatsapp and Instagram, and replies automatically to your customer DMs based on your business data/guidelines.

Delight.ai is the branded AI concierge that makes every experience personal and delightful for customers, trusted and profitable for businesses.

NeoAgent is an AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat. Ideal for anyone seeking a powerful alternative to common chatbots, NeoAgent stands out with its rare Voice AI capability and native automation for appointments and lead generation on popular channels like WhatsApp and Facebook.

Knowledge Discovery continuously compares product reality to your docs, proposes ready‑to‑ship edits, and pushes approved context into every agent. Fewer wrong answers. Faster enablement.

AI-Native support platform built for B2B companies. One tool for your ticketing, chat, knowledge base, AI support, account intelligence, and more.

Intryc scores and gives feedback on real support conversations. Now with AI simulations, agents can role play real past tickets and get scored instantly, cutting onboarding time by 50 percent and saving CX leads 12 to 15 hours of manual training each week.

AI that speaks to your customers naturally. 24/7 customer service, appointment scheduling, and support calls handled by intelligent voice agents.

Create remarkable customer experiences with Assembly (formerly Copilot). Get an out-of-the box branded client portal where customers can message you, pay bills, and share information securely, with a new AI-powered CRM for your team.

Conduit is the platform for building, training, and iterating on conversational AI agents. It unifies business communication in a single inbox where agents not only respond but continually improve. Agents operate across calls, email, SMS, and chat.

Lumro helps you create 24/7 AI Agents for sales and support that handle customer chats, perform actions, close sales and provide instant help across web, WhatsApp and more.

Ask our AI Agent anything across your customer reviews, support chats, calls, and surveys; get root causes by version, device, and plan - with proactive alerts before issues get expensive.

Pryzenya is a tool that helps you save time and sanity by turning repetitive emails into a one-click task, without rewriting/copy & pasting the same messages over and over.

Create incredibly engaging, conversational forms in seconds with ZINQ. AI-driven design for higher completion rates. Switch between default and classic modes effortlessly. Gather information with joy.