Customer Success Tools

Meet Kaily, your AI teammate that automates every customer conversation. Handle support, sales, onboarding, bookings, and more across web, mobile, WhatsApp, Slack, email, voice, and video. Start in minutes with premade templates, train on your data, deploy everywhere. Operates in 90+ languages. Try free for 30 days!

Korl’s Slack Agent uses AI to automatically capture and track customer feature requests – without adding new tools to your workflow. Here’s how: 1. Extracts requests from customer calls in Gong, Zoom, Fathom, Fireflies, and more 2. Routes requests for review so you can file or update Jira tickets right from Slack 3. Notifies you when features ship with a personalized update for customers It helps CSMs avoid the request “black hole” while giving Product visibility into what customers need.

Sakura is the hyper-productive customer support agent you need to run your business. It is an app that connects with your business apps like Whatsapp and Instagram, and replies automatically to your customer DMs based on your business data/guidelines.

Delight.ai is the branded AI concierge that makes every experience personal and delightful for customers, trusted and profitable for businesses.

NeoAgent is an AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat. Ideal for anyone seeking a powerful alternative to common chatbots, NeoAgent stands out with its rare Voice AI capability and native automation for appointments and lead generation on popular channels like WhatsApp and Facebook.

Knowledge Discovery continuously compares product reality to your docs, proposes ready‑to‑ship edits, and pushes approved context into every agent. Fewer wrong answers. Faster enablement.

AI-Native support platform built for B2B companies. One tool for your ticketing, chat, knowledge base, AI support, account intelligence, and more.

Intryc scores and gives feedback on real support conversations. Now with AI simulations, agents can role play real past tickets and get scored instantly, cutting onboarding time by 50 percent and saving CX leads 12 to 15 hours of manual training each week.

AI that speaks to your customers naturally. 24/7 customer service, appointment scheduling, and support calls handled by intelligent voice agents.

Create remarkable customer experiences with Assembly (formerly Copilot). Get an out-of-the box branded client portal where customers can message you, pay bills, and share information securely, with a new AI-powered CRM for your team.

Conduit is the platform for building, training, and iterating on conversational AI agents. It unifies business communication in a single inbox where agents not only respond but continually improve. Agents operate across calls, email, SMS, and chat.

Lumro helps you create 24/7 AI Agents for sales and support that handle customer chats, perform actions, close sales and provide instant help across web, WhatsApp and more.

Ask our AI Agent anything across your customer reviews, support chats, calls, and surveys; get root causes by version, device, and plan - with proactive alerts before issues get expensive.

Pryzenya is a tool that helps you save time and sanity by turning repetitive emails into a one-click task, without rewriting/copy & pasting the same messages over and over.

Create incredibly engaging, conversational forms in seconds with ZINQ. AI-driven design for higher completion rates. Switch between default and classic modes effortlessly. Gather information with joy.

Frigade AI is an in-app agent that guides users, answers questions, and takes action, right inside your UI. It learns your product by using it, updates itself as you ship, and delivers personalized, real-time help with zero ongoing engineering effort.

Insight7 automatically evaluates calls, to surface gaps and team coaching opportunities in minutes. Ideal for Support, CX, QA, and Research teams who need fast, accurate insights to drive better decisions and improve quality across every conversation at scale.

Insight7 automatically evaluates calls, to surface gaps and team coaching opportunities in minutes. Ideal for Support, CX, QA, and Research teams who need fast, accurate insights to drive better decisions and improve quality across every conversation at scale.

LemChat is the easiest way to create your version of ChatGPT for all your content/business, being installed on your website, and work for you to answer/record every customer question instantly

Thunai is an Agentic AI Platform with a self-learning brain that turns your org’s knowledge into smart agents—handling calls, chats, emails and tasks to automate support, sales and marketing. Deploy agents for ticketing, content, scheduling, lead gen and more.

Ticket Split 2025 lets you split one multi-issue Zendesk ticket into clear, trackable tickets. Get accurate metrics, organized threads, and built-in security (SOC 2, HIPAA, ISO). No more chaos in your reporting.