hq0

Product Introduction

1. Definition: hq0 is a white-label video conferencing platform designed for enterprise and customer-facing teams. Technically, it operates as a browser-based WebRTC solution hosted on a company's own domain, replacing generic third-party meeting services.
2. Core Value Proposition: hq0 exists to empower businesses to own their customer meeting experience entirely. Its primary value lies in enabling fully branded video meetings hosted on a company's custom domain (e.g., meetings.yourcompany.com), eliminating third-party branding (like Zoom, Google Meet, or Microsoft Teams), enhancing brand consistency, improving security against phishing, and providing integrated AI meeting intelligence (recordings, summaries, follow-ups).

Main Features

1. Custom Domain Hosting:
   • How it works: hq0 integrates with a company's DNS settings, allowing meetings to be hosted entirely on the company's subdomain (e.g., meet.yourcompany.com or sales.yourcompany.com). This replaces generic meeting links (e.g., zoom.us/j/...). Technically, it involves domain verification and routing meeting traffic through the company's branded endpoint using WebRTC protocols.
   • Technologies: DNS CNAME/ALIAS record configuration, WebRTC, secure TLS connections.
2. Comprehensive Branding Controls:
   • How it works: Administrators apply company-specific branding elements universally across the meeting lifecycle. This includes uploading the company logo, setting exact brand colors via CSS-level customization for meeting pages and interfaces, adding custom taglines, and optimizing meeting pages for SEO. Paid tiers allow removal of all "Powered by hq0" indicators for a pure white-label experience.
   • Technologies: CSS customization engine, dynamic template rendering, SEO metadata management.
3. Integrated AI Meeting Intelligence:
   • How it works: Every meeting is automatically recorded. Post-meeting, hq0's AI processes the recording to generate transcripts, multilingual subtitles, and concise summaries. It automatically sends follow-up emails containing these AI outputs and the recording link, using the company's branded email domain (e.g., updates@yourcompany.com).
   • Technologies: Automatic Speech Recognition (ASR), Natural Language Processing (NLP) for summarization, machine translation for multilingual support, SMTP integration with custom domain sending.

Problems Solved

1. Pain Point: Generic video meeting links (zoom.us, meet.google.com) create brand inconsistency and pose significant security risks, particularly phishing attacks where bad actors impersonate legitimate meeting invites. This erodes trust and can lead to financial loss (e.g., wire fraud) or data breaches.
2. Target Audience: Primarily customer-facing teams in security-conscious or brand-sensitive industries: Sales Representatives, Customer Success Managers, Consultants, Recruiters, Account Managers, Support Agents, and Executives in Financial Services, Healthcare, Legal, Real Estate, SaaS, Consulting, and Government.
3. Use Cases:
   • Sales: Conducting competitor-proof product demos using branded links (demo.yourcompany.com).
   • Healthcare: Hosting HIPAA-compliant patient consultations with verifiable, non-spoofable meeting links.
   • Finance: Securing high-value client discussions and transaction closings to prevent CEO fraud and wire scams.
   • Legal: Maintaining attorney-client privilege through verified meeting participants using the firm's domain.
   • Consulting: Delivering branded client touchpoints and instant AI-generated meeting summaries as deliverables.

Unique Advantages

1. Differentiation: Unlike Zoom, Google Meet, or Microsoft Teams, hq0 provides true domain-level ownership for meetings, full visual white-labeling (removing all third-party branding), and native AI meeting intelligence included at lower tiers. Competitors typically charge extra for advanced AI features, lack deep custom domain integration, or retain prominent branding.
2. Key Innovation: hq0's core innovation is the seamless integration of enterprise-grade domain hosting with a robust WebRTC meeting platform and embedded AI processing. This combination delivers verifiable meeting authenticity (combating phishing), unmatched brand control, and automated meeting productivity out-of-the-box, specifically architected for the security and branding needs of customer interactions.

Frequently Asked Questions (FAQ)

1. How does hq0 improve meeting security compared to Zoom? hq0 significantly enhances security by hosting meetings on your company's custom domain (e.g., meet.yourcompany.com), providing verifiable authenticity and drastically reducing phishing risks. Generic Zoom links (zoom.us/j/...) are easily spoofed, while hq0 links originate directly from your trusted domain.
2. Is hq0 compliant with regulations like HIPAA? Yes, hq0 is designed for regulated industries like healthcare. Its custom domain hosting and phishing protection features are critical components for HIPAA compliance, ensuring patient meeting links are verifiable and secure, reducing the risk of data breaches from impersonation attacks.
3. Can I completely remove all hq0 branding from meetings? Yes, hq0 offers paid white-label tiers ($15/mo per user) that remove the "Powered by hq0" badge from the in-meeting interface and the hq0 logo from the app dashboard/sidebar, delivering a fully branded experience with no visible third-party references.
4. How does the AI meeting summary work in hq0? hq0 automatically records every meeting. Post-call, its AI processes the audio using ASR for transcripts and NLP to generate concise, actionable summaries highlighting key discussion points, decisions, and action items. These summaries, along with transcripts and recordings, are sent automatically via branded follow-up emails.
5. What technical setup is required to use my own domain with hq0? Setting up your custom domain involves adding a DNS record (typically a CNAME or ALIAS record) provided by hq0 to your domain registrar's settings. This points your chosen subdomain (e.g., meet.yourcompany.com) to hq0's infrastructure, enabling branded meeting hosting. hq0 provides detailed documentation for this process.