UXAudit.Now

Product Introduction

1. UXAudit.Now is a SaaS platform that enables businesses to conduct comprehensive UX audits for digital products using research-backed guidelines derived from 4,000+ hours of usability testing and UX research.
2. The platform provides actionable insights to identify usability issues, benchmark against competitors, and optimize user experiences across SaaS, e-commerce, corporate websites, and AI interfaces.

Main Features

1. The AI-powered UX Audit Agent autonomously analyzes websites or apps, generating reports that evaluate navigation, visual design, content, and responsiveness against platform-specific guidelines (e.g., 700+ for e-commerce).
2. Self-Service Review Tools allow teams to conduct manual audits using structured questionnaires and benchmarking data, with optional monthly expert consultations for deeper analysis.
3. Figma Smart Plugins enable design-time UX evaluation by predicting heatmaps and gazemaps, integrating research-backed insights directly into the design workflow for pre-launch optimization.

Problems Solved

1. The platform eliminates guesswork in UX optimization by replacing subjective assessments with data-driven evaluations based on 12,000+ hours of research and 4,000+ user interviews.
2. It serves businesses lacking in-house UX expertise, including SaaS startups, e-commerce platforms, and corporate teams needing cost-effective, scalable auditing solutions.
3. Typical scenarios include post-launch usability issue diagnosis, pre-launch design validation, and competitive benchmarking to align digital experiences with industry standards.

Unique Advantages

1. Unlike generic audit tools, UXAudit.Now uses platform-specific guidelines (e.g., 250+ for SaaS, 200+ for corporate sites) trained into its AI model through 4,000+ hours of targeted research.
2. The tiered service model combines AI automation (Tier 2), human-AI collaboration (Tier 1), and design integration (Tier 3), offering flexibility unmatched by single-solution competitors.
3. Competitive benchmarking leverages proprietary data from 4,000+ user interviews, enabling direct performance comparisons against industry-specific UX metrics.

Frequently Asked Questions (FAQ)

1. What payment methods are accepted? UXAudit.Now currently accepts Visa, MasterCard, American Express, and PayPal, with plans to expand payment options in future updates.
2. Can I cancel my subscription? Users can cancel subscriptions anytime via the account dashboard, with access continuing until the end of the current billing cycle; refunds are not provided for unused periods.
3. How secure is my payment data? All transactions use AES-256 encryption, and payment details are never stored on UXAudit.Now servers or shared with third-party processors.
4. How do I upgrade my plan? Subscriptions can be upgraded or downgraded in the account settings, with upgrades taking immediate effect and downgrades applying at the next billing cycle.
5. What happens after my audit? Users receive a detailed report categorizing issues by severity (e.g., Low/Decent/Good scores) and actionable recommendations tied to specific guidelines (e.g., Guideline 104 for mobile navigation).