Logic, Inc.

Product Introduction

1. Logic, Inc. provides an AI-powered automation platform that converts operational workflows written in plain English into production-ready decision systems. The platform enables businesses to automate repetitive review processes such as content moderation, payment dispute resolution, and invoice validation without requiring technical expertise.
2. The core value lies in reducing deployment timelines from months to minutes by allowing users to define processes using natural language, which Logic’s AI interprets and executes with enterprise-grade reliability. This eliminates the need for traditional software development cycles while maintaining compliance and auditability.

Main Features

1. The platform translates operational documents or SOPs into automated workflows using natural language processing, enabling non-technical teams to create decision logic (e.g., risk scoring for payment disputes) without coding. Users define rules like "Add +20 risk points for high transaction amounts relative to customer history" directly in English.
2. Enterprise-ready infrastructure includes version control, automated test case generation, and rollback capabilities, ensuring compliance with SOC 2 Type II standards. Workflows run on secure, scalable infrastructure supporting 200,000+ monthly decisions, with full audit trails for regulatory requirements.
3. Cross-platform deployment options include web apps, API integrations with tools like Zapier, and direct access via AI platforms like ChatGPT. For example, a logistics team can automate invoice validation via a Logic-generated API endpoint or a shareable web interface for manual reviews.

Problems Solved

1. Logic addresses operational bottlenecks caused by manual review processes, such as delayed product listings in e-commerce or backlogged payment dispute resolutions in fintech. Automation reduces decision latency from days to milliseconds.
2. The platform targets mid-to-large enterprises in e-commerce, fintech, logistics, and marketing sectors where repetitive decision-making consumes significant staff time. Typical users include operations managers, fraud analysts, and content moderation teams.
3. Use cases include automated moderation of 5,000+ product listings per hour, real-time risk scoring for payment disputes using transaction history and merchant dispute patterns, and instant reconciliation of expense receipts against company policies.

Unique Advantages

1. Unlike low-code platforms requiring technical configuration, Logic interprets existing SOPs written in natural language, preserving institutional knowledge without translation into code. For example, a rule like "Deny disputes with risk scores >60" deploys directly from policy documents.
2. The AI engine auto-generates test scenarios based on workflow logic, such as validating edge cases where transaction amounts are $0 or merchant dispute rates exceed 5%. This ensures 99.9% decision accuracy before deployment.
3. Competitive differentiation includes pre-built connectors for major automation tools, instant updates to live workflows via text edits, and SOC 2-compliant infrastructure that meets financial and healthcare industry security requirements out of the box.

Frequently Asked Questions (FAQ)

1. How does Logic differ from traditional workflow automation tools? Logic requires no API integration or coding, allowing users to deploy automations by writing rules in plain English instead of configuring technical parameters. Updates are applied instantly via document edits rather than code deployments.
2. Can Logic integrate with our existing ERP/Zapier systems? Yes, the platform provides API endpoints compatible with any automation tool accepting REST APIs, including pre-built templates for Zapier, n8n, and ChatGPT. Outputs follow standardized JSON schemas for easy data mapping.
3. How does the system handle complex decisions with multiple variables? Logic’s AI evaluates layered criteria sequentially; for payment disputes, it calculates risk scores by analyzing transaction amounts, customer history, and evidence strength, then routes cases based on configurable thresholds (e.g., auto-approve scores ≤30).
4. Is there a sandbox environment to test automations? Yes, users can preview workflows with auto-generated test cases and simulate decisions using historical data before deploying to production. Version control allows rollback to previous logic versions if needed.
5. What security certifications does Logic maintain? The platform is SOC 2 Type II certified, with 79+ security controls covering encryption, access management, and infrastructure hardening. All data processing adheres to GDPR and CCPA standards for enterprise clients.