Product Introduction

1. SchedX is an AI-powered inbound sales development representative (SDR) designed to engage website visitors and inbound leads in real-time voice conversations. It autonomously qualifies leads, answers product-related questions, schedules meetings, and routes prospects to the appropriate sales representative.
2. The core value of SchedX lies in its ability to convert website visitors into sales-qualified leads within minutes by replacing manual lead qualification processes with instant, AI-driven voice interactions that mimic human sales reps.

Main Features

1. SchedX operates as a "talking website" by initiating live voice calls with visitors, providing instant responses to product inquiries using knowledge trained on the company’s product details, pricing, and competitive differentiators.
2. The AI agent qualifies leads autonomously by applying customizable criteria (e.g., BANT, MEDDIC) during conversations, capturing lead data, and filtering out unqualified prospects before routing high-intent leads to sales teams.
3. SchedX integrates with sales calendars to book meetings directly, analyzes conversational sentiment to identify buying signals, and assigns leads to specific reps based on predefined routing rules tied to team hierarchies or geographic regions.

Problems Solved

1. SchedX eliminates delays in lead response times by engaging visitors immediately via voice calls, addressing the industry-wide issue of 24–48-hour lag times in manual follow-ups that result in missed opportunities.
2. The product targets B2B sales teams and revenue operations (RevOps) professionals struggling with high inbound lead volumes, inefficient qualification processes, and inconsistent lead routing.
3. Typical use cases include automating post-form-submission follow-ups, intercepting high-intent visitors browsing pricing pages, and replacing static chatbots with voice-based discovery conversations to accelerate pipeline generation.

Unique Advantages

1. Unlike text-based chatbots or email responders, SchedX uses real-time voice interactions with natural language processing (NLP) to replicate human sales reps, providing a higher engagement rate and faster qualification.
2. The AI agent is pre-trained to handle complex product comparisons and objection handling using company-specific data, with continuous learning capabilities to refine responses based on conversation outcomes.
3. SchedX outperforms competitors by reducing the average time to book a meeting from 48 hours to 4 minutes, integrating directly with CRMs like Salesforce and HubSpot, and offering multilingual support for global sales teams.

Frequently Asked Questions (FAQ)

1. How does SchedX interact with website visitors? SchedX initiates voice calls automatically when visitors arrive on predefined pages (e.g., pricing, demo request), using browser-based WebRTC technology to enable real-time conversations without requiring downloads or plugins.
2. Can SchedX integrate with existing CRM systems? Yes, SchedX syncs with major CRMs to update lead records in real time, push meeting details to calendars, and align routing logic with existing sales workflows through API-based integrations.
3. How is SchedX trained on company-specific product information? Users upload product documentation, competitive battle cards, and pricing tables to SchedX’s dashboard, and the AI fine-tunes its language model using this data to ensure accurate, brand-aligned responses.
4. What languages does SchedX support? The AI currently handles conversations in English, Spanish, French, and German, with additional languages available through custom configuration for enterprise clients.
5. How does SchedX handle data privacy? All voice data is encrypted in transit and at rest, compliant with GDPR and CCPA standards, and users can configure data retention policies to auto-delete recordings after specified periods.