SAMMY Guides

Product Introduction

1. SAMMY Guides is an AI-powered assistant that operates as an invisible overlay on users’ screens, providing real-time contextual guidance during workflows or browsing sessions. It analyzes on-screen content and delivers live instructions through text or voice, mimicking an expert guiding users through complex tasks without requiring manual searches or external documentation. The system integrates directly with applications like AWS, Google Sheets, Photoshop, and Figma, offering tool-specific support.
2. The core value lies in eliminating knowledge silos and reducing dependency on outdated internal documentation by delivering instant, context-aware expertise. It streamlines workflows across technical and creative tools, enabling users to complete tasks faster while adhering to organizational best practices.

Main Features

1. Real-Time Screen Analysis: SAMMY continuously monitors active windows, tabs, and applications to detect workflow patterns and trigger relevant guidance. For example, when users access AWS IAM settings, it automatically surfaces the “Removing AWS IAM Identity Center” guide with step-by-step prompts.
2. Curated Community Guides: Users access prebuilt guides from SAMMY and third-party experts, such as the 627-step AWS Organization deletion protocol or the 586-step Photoshop Layer Masks tutorial. These include interactive checklists, embedded screenshots, and platform-specific troubleshooting tips.
3. Custom Guide Creation: Teams build proprietary workflows using SAMMY’s editor, embedding conditional logic (e.g., “If X error appears, show Y solution”) and integrating with APIs from Jira, Slack, or Loggly. Guides can enforce compliance by locking critical steps, like preventing AWS Organization deletion without multi-factor authentication.

Problems Solved

1. Knowledge Decay: Addresses the inefficiency of static documentation by providing dynamically updated, context-sensitive instructions. For instance, when AWS modifies its IAM interface, SAMMY’s guides automatically adapt to UI changes, unlike traditional PDF manuals.
2. Cross-Role Training: Serves technical teams (cloud engineers, data analysts) and creatives (Figma designers, Photoshop users) needing tool-specific guidance. New hires following the “Configure Fluent Bit for Loggly” guide achieve parity with experienced staff in 47% less time.
3. Multi-Tool Workflows: Resolves challenges in interconnected tasks like combining IMPORTRANGE and QUERY functions across Google Sheets (423-step guide) or linking Figma prototypes to Maze usability tests (916-step guide). SAMMY reduces context-switching by 63% during such processes.

Unique Advantages

1. Screen Context Integration: Unlike chatbot-based assistants requiring manual input, SAMMY proactively identifies user actions, such as detecting a misconfigured Loggly JSON parser and triggering the 178-step Fluent Bit troubleshooting guide without user prompts.
2. Adaptive Guidance Engine: The AI adjusts instruction complexity based on user behavior—beginners receive detailed explanations of AWS VPC core concepts (272-step guide), while experts get abbreviated steps for Jira CSV imports (397-step guide).
3. Enterprise Scalability: Combines centralized control (IT-approved Figma plugin guidelines) with decentralized customization, allowing teams to modify community guides like the 1058-step Figma Auto Layout tutorial while maintaining version control and audit trails.

Frequently Asked Questions (FAQ)

1. How does SAMMY ensure privacy while monitoring screens? SAMMY processes all screen data locally using edge AI, with optional end-to-end encryption for enterprises handling sensitive AWS configurations or proprietary Figma design systems. No personal data is stored beyond active sessions.
2. Can SAMMY integrate with internal tools like custom dashboards? Yes, the API supports embedding guides into proprietary platforms, such as adding the 382-step Jira Automation Templates workflow to a company’s internal DevOps portal via SAMMY’s RESTful endpoints.
3. What happens if a guided workflow encounters an unexpected error? The AI pauses execution and surfaces relevant troubleshooting paths, like the 467-step AWS IAM Identity Center setup guide’s “Diagnose Permission Conflicts” module, which cross-references CloudTrail logs and SAML configurations.