Mina - Meeting Assistant

Product Introduction

1. Definition: Mina is an AI-powered meeting assistant and active participant that operates as a real-time agent within live video conferencing calls. It is categorized as a conversational AI, workflow automation, and productivity platform integrated into Unified Communications as a Service (UCaaS) environments like Zoom, Google Meet, and Microsoft Teams.
2. Core Value Proposition: Mina exists to transform passive meeting recordings into active, outcome-driven sessions by directly participating in conversations, retrieving integrated data live, and executing work tasks during the meeting itself. Its primary purpose is to eliminate post-meeting follow-up work and accelerate decision-making through real-time AI engagement.

Main Features

1. Real-Time Voice Participation & Answering: Mina is not a silent notetaker; it is a vocal participant. It listens for specific triggers, questions, or mentions of its name, then uses text-to-speech technology to audibly respond with information pulled from connected systems (e.g., "Pulls up the latest numbers"). It operates on a "shift back" model, speaking only when relevant to maintain conversational flow.
2. Deep Tool Integration & Context Retrieval: The platform connects via secure OAuth to over 200 applications (Slack, HubSpot, Salesforce, Jira, Google Drive, etc.) and possesses over 40 built-in skills. During a live call, Mina can query these integrated tools in real-time to fetch account details, update CRM records, draft proposals, or file support tickets without the user leaving the meeting.
3. Dynamic Memory & Transcript Analysis: Mina maintains a structured memory of the meeting transcript, including speaker identification, decisions made, and action items. Users can query this memory during or after the call ("Ask transcripts, speakers, and timelines") using a dedicated interface, enabling rapid information retrieval from the conversation.
4. Live Output Generation & Follow-Through: The core innovation is generating actionable artifacts while the meeting is ongoing. This includes drafting meeting summaries, proposals, and action items; updating dashboards; and sending follow-up communications. Mina files Jira tickets, books calendar invites, and pushes updates to relevant systems before the meeting has even ended.

Problems Solved

1. Pain Point: The "meeting-action gap"—the inefficiency and delay between discussing work in a meeting and actually executing it. Traditional tools create passive notes that require later manual review and task delegation.
2. Target Audience: Sales Teams needing live proposal drafting and CRM updates; Recruiters & HR conducting structured interviews and scorecard creation; Engineering Teams running agile standups and Jira ticket creation; Customer Success Managers preparing live QBR data and health scores; Project Managers seeking automated action item tracking.
3. Use Cases: A sales call where Mina answers a technical product question live by pulling specs from Notion; a candidate interview where Mina tracks rubric coverage and drafts a scorecard in Lever; a daily standup where Mina captures blockers and files a Jira ticket; a quarterly business review where Mina updates a Salesforce health score dashboard in real-time.

Unique Advantages

1. Differentiation: Unlike Otter.ai, Fireflies.ai, or Fathom which are primarily post-meeting transcription and summary tools, Mina is a real-time participant and actor. It shifts the value from "recording what happened" to "influencing and completing work as it happens," reducing post-meeting latency to zero.
2. Key Innovation: The core technology enabling this is in-meeting action execution via API orchestration. Mina doesn't just transcribe; it functions as an API endpoint itself, triggering cross-application workflows (e.g., update CRM -> draft email -> post to Slack) triggered by conversational context, all within the live meeting interface.

Frequently Asked Questions (FAQ)

1. How is Mina different from an AI notetaker like Otter.ai? Mina is an active meeting participant and agent, not a passive recorder. While tools like Otter.ai focus on transcription and post-meeting summaries, Mina speaks during the call, answers questions in real-time, and executes tasks like updating a CRM or filing a Jira ticket while the meeting is still happening.

2. Can I control when Mina speaks during a meeting? Yes, Mina offers user-controlled meeting participation. You decide the triggers for when Mina should speak (e.g., only when addressed by name) and can adjust its activity level, ensuring it supports rather than disrupts the conversation flow.

3. What security measures does Mina have for our meeting data and tool integrations? Mina uses secure OAuth authentication for all tool connections, never deletes emails or meetings without explicit user action, and operates under a user-controlled participation model. Data handling complies with standard privacy policies designed to protect enterprise information.

4. What types of meetings is Mina most effective for? Mina is optimized for outcome-oriented meetings including sales discovery calls, customer interviews, agile standups, recruitment interviews, and client QBRs. It is most valuable in any scenario where real-time data access, decision logging, or immediate task creation would accelerate productivity.

5. Does Mina work with our existing tech stack like Jira, Salesforce, and Slack? Yes, Mina features 200+ integrations. It works alongside core tools including Zoom, Google Meet, Microsoft Teams, Slack, HubSpot, Salesforce, Jira, Asana, Linear, and many more, allowing it to pull context and push updates to your existing workflow ecosystem.