Karumi

Product Introduction

1. Karumi is an AI-powered agent that joins live video calls to deliver personalized product demonstrations instantly, 24/7, and in multiple languages. It operates as a self-guided demo platform designed to engage prospects at peak intent moments and convert curiosity into actionable sales opportunities. The system integrates directly with customer relationship management (CRM) tools to ensure seamless follow-up and data synchronization.

2. The core value of Karumi lies in eliminating delays in prospect engagement by providing real-time, interactive demos that adapt to individual customer needs and contexts. It enables businesses to capture high-intent leads globally without requiring human intervention, reducing missed opportunities and accelerating sales cycles. By automating personalized demos, Karumi ensures consistent quality and scalability in customer interactions.

Main Features

1. Karumi provides 24/7 availability for instant product demos through live video calls, accessible via landing pages, in-app prompts, or outbound email links. The AI agent initiates calls within seconds of a prospect’s request, ensuring zero wait time and immediate engagement. It dynamically adjusts demo content based on user behavior and stated requirements.

2. The platform supports multilingual interactions, enabling prospects to receive demos in their preferred language without requiring human translators. It automatically detects and switches languages during conversations, ensuring accessibility for global audiences. This feature is powered by real-time translation algorithms and localized scripting.

3. Karumi integrates directly with CRM systems like Salesforce or HubSpot to log transcripts, analyze interactions, and trigger follow-up workflows. Every demo’s outcomes, including prospect questions and engagement metrics, are automatically synced to the CRM. This ensures sales teams have actionable insights and context for subsequent outreach.

Problems Solved

1. Karumi addresses the challenge of missed sales opportunities due to delayed or unavailable human representatives during off-hours or peak demand periods. By automating demos, it eliminates scheduling bottlenecks and ensures prospects receive immediate attention when their intent is highest.

2. The product targets sales teams, customer success managers, and growth marketers in B2B SaaS companies seeking to scale lead conversion without expanding headcount. It is particularly relevant for businesses with global audiences requiring multilingual support and 24/7 availability.

3. Typical use cases include qualifying inbound leads, onboarding new users with personalized walkthroughs, and assisting support teams by answering product-related queries in real time. For example, a CFO requesting a demo at midnight receives an instant, tailored session in their native language, with results logged for the sales team to review.

Unique Advantages

1. Unlike pre-recorded or static demo tools, Karumi offers live, interactive video calls where the AI agent adapts to prospect inputs in real time. This creates a human-like experience without requiring live staff, differentiating it from chatbot-based solutions.

2. The platform’s agentic architecture allows it to execute complex workflows, such as pulling CRM data mid-call to personalize demo content or troubleshooting product issues using up-to-date documentation. It also auto-generates compliance-ready transcripts for audits.

3. Karumi’s competitive edge includes SOC 2, GDPR, and ISO 27001 compliance, ensuring enterprise-grade security for sensitive customer data. Its ability to handle demos in over 50 languages with localized context ensures broader market reach compared to regionally constrained alternatives.

Frequently Asked Questions (FAQ)

1. How does Karumi integrate with existing CRMs? Karumi syncs with CRMs via API connectors, automatically logging call transcripts, prospect intent scores, and follow-up tasks. Integration takes less than 15 minutes using pre-built templates for platforms like Salesforce, HubSpot, and Zoho.

2. Can Karumi handle technical product questions during demos? Yes, the AI agent uses a knowledge base updated in real time from your product documentation and sales scripts. It answers FAQs, demonstrates features, and escalates complex queries to human teams via CRM alerts.

3. Is Karumi compliant with data privacy regulations? Karumi adheres to GDPR, SOC 2 Type 2, and ISO 27001 standards, with end-to-end encryption for video calls and data storage. All transcripts and user data are anonymized or pseudonymized by default to meet regulatory requirements.