Commentblocks

Definition: Commentblocks is a cloud-based visual feedback and website annotation tool designed for web developers, designers, and agencies. It operates as a Software-as-a-Service (SaaS) platform, enabling users to collect contextual comments directly on live, staging, or localhost websites.
Core Value Proposition: Commentblocks eliminates client feedback friction by allowing stakeholders to pin comments directly on any webpage via a shareable link—no client signups, installations, or code integration required. It streamlines website review cycles, replacing ambiguous email/Slack feedback with precise visual annotations.

Zero-Installation Feedback Layer: Generates a unique URL for any website inputted. Clients access the live site via this link and click anywhere to attach comments. Uses dynamic HTML/CSS overlays without requiring embedded scripts or browser extensions.
Threaded Conversations & Resolution Tracking: Enables nested comment threads with @mentions. Automatically logs browser/OS/viewport data per comment. Features a "Resolve" status toggle to track feedback completion.
Password Protection & Security: Offers optional password gates for sensitive projects. All feedback data is encrypted (AES-256), and sessions expire based on subscription tier (30–90 days or unlimited history).
Cross-Device Compatibility: Renders responsive designs accurately on mobile, tablet, or desktop. Automatically captures viewport dimensions (e.g., 375x812 for iPhone 12) with each pinned comment.
Email Notifications & Workflow Integration: Sends real-time alerts for new comments/replies. Supports Slack/email forwarding and exports via CSV for issue-tracking systems like Jira.

Pain Point: Ambiguous client feedback (e.g., "fix the thing on the left") leading to rework and delayed launches.
Target Audience:
- Freelance web developers managing client revisions.
- Digital agencies handling multiple website projects.
- UX/UI designers needing precise design iteration input.
- Product managers coordinating cross-functional QA.
Use Cases:
- Collecting stakeholder sign-off on staging sites.
- Reporting responsive design bugs across devices.
- Streamlining feedback on localhost during development.
- Replacing PDF/static image markups with interactive reviews.

Differentiation vs. Competitors: Unlike Marker.io or Bugherd, Commentblocks requires no client accounts, code snippets, or extensions. Contrasts with Superflow (focused on Figma) and Ruttl (complex pricing) by prioritizing simplicity and flat-rate pricing.
Key Innovation: Patent-pending URL-based annotation system. Clients interact directly with the live environment—no static screenshots or third-party dashboards. Reduces feedback latency by 50–70% according to user testimonials.

How does Commentblocks work without installing code?
Commentblocks uses a proprietary URL-routing system to overlay an interactive feedback layer on your live site. Clients access via a unique link; no backend integration or JavaScript injection is needed.
Is Commentblocks secure for internal staging sites?
Yes. All data is encrypted in transit (TLS 1.3) and at rest. Password protection ensures only authorized users access sensitive projects, and self-hosted/staging URLs are fully supported.
Can clients use Commentblocks on mobile devices?
Absolutely. The tool is fully responsive and captures device-specific viewport details (e.g., screen resolution, browser type) with every comment, simplifying mobile bug reproduction.
How does Commentblocks compare to Pastel or Markup.io?
Commentblocks requires zero client signups, whereas Pastel mandates accounts. It offers unlimited projects on Agency/Enterprise plans, unlike Markup.io’s per-project fees. Pricing is 40–60% lower than enterprise alternatives.
What happens to feedback after cancellation?
Active projects are archived. You retain view-only access to resolved comments for 30 days. Data is permanently deleted after 90 days per GDPR compliance protocols.

Allow clients to visually provide feedback without a login