Trupeer: Knowledge Base with AI Search

Product Introduction

1. Trupeer: Knowledge Base with AI Search is a centralized platform designed to organize and retrieve information from videos, documents, and SOPs using AI-powered search capabilities. It enables users to ask natural language questions and receive timestamped answers directly from video content, eliminating manual searches across scattered repositories. The product combines drag-and-drop content creation, auto-indexing, and custom domain hosting to streamline knowledge management for teams.
2. The core value lies in transforming unstructured video and document libraries into searchable, actionable knowledge hubs. By leveraging AI to analyze video content and generate precise answers, Trupeer reduces time spent on repetitive searches and ensures information remains accessible and up to date. It addresses the inefficiencies of traditional knowledge bases by unifying multimedia content and enabling instant, context-aware retrieval.

Main Features

1. AI Video Search with Timestamped Answers: Trupeer’s AI analyzes video content frame-by-frame, transcribes speech, and indexes visual elements to enable precise searches. Users receive answers pinpointed to specific moments in videos, reducing time spent scrubbing through recordings. This feature supports multiple video formats and integrates with cloud storage platforms like Google Drive and SharePoint.
2. Drag-and-Drop Builder with Auto-Indexing: The platform allows non-technical users to create knowledge bases by dragging and dropping files into a centralized hub. Auto-indexing scans uploaded content (videos, PDFs, articles) in real time, extracting keywords and metadata to ensure instant searchability. Custom taxonomies and tags can be applied to enhance organization.
3. Custom Domain Hosting and Branded Interfaces: Trupeer enables hosting knowledge bases on custom domains with white-label branding, including custom CSS, logos, and color schemes. The interface is optimized for both internal and external audiences, with role-based access controls to restrict content visibility. SEO optimization ensures public knowledge bases rank highly on search engines.

Problems Solved

1. Fragmented Knowledge Repositories: Trupeer eliminates the need to search across disconnected platforms like SharePoint, shared drives, or wikis by centralizing all content types (videos, guides, SOPs) in one hub. Auto-indexing ensures even newly uploaded files become immediately searchable.
2. Inefficient Onboarding and Support Workflows: Teams struggling with repetitive customer queries or employee training benefit from instant access to timestamped video answers. This reduces support ticket volume by up to 40% and accelerates onboarding by enabling self-service learning.
3. Outdated or Unsearchable Video Content: Traditional video libraries lack search functionality, forcing users to manually scan hours of footage. Trupeer’s AI extracts spoken and visual data from videos, making every frame searchable and ensuring answers reflect the most recent content updates.

Unique Advantages

1. First AI-Powered Video Search for Knowledge Bases: Unlike text-only search tools, Trupeer indexes both audio and visual elements of videos, enabling granular answers (e.g., “Show me the demo segment where the API integration is explained”). Competitors lack this depth of video analysis.
2. No-Code Publishing and Real-Time Updates: The drag-and-drop builder and auto-indexing require no technical skills, allowing teams to publish a fully functional knowledge base in one day. Content updates are automatically reflected in search results without manual reindexing.
3. Scalability with Unlimited Hosting: Trupeer supports unlimited video and document storage, making it suitable for enterprises with large multimedia libraries. Custom domains and branded interfaces ensure seamless integration with existing digital ecosystems.

Frequently Asked Questions (FAQ)

1. What is Trupeer Knowledge Base? Trupeer is a centralized platform that hosts videos, guides, and documents with AI-powered search capabilities. It allows users to ask questions and receive timestamped answers from video content, eliminating manual searches across multiple platforms. The system auto-indexes content upon upload and supports custom branding.
2. How does AI Video Search work? The AI transcribes audio, analyzes visual frames, and extracts metadata from videos to build a searchable index. When a query is submitted, the system cross-references keywords, timestamps, and context to deliver precise video segments. This process occurs in seconds, even for hours-long recordings.
3. Can I host unlimited content? Yes, Trupeer allows unlimited storage for videos, documents, and articles. Content is hosted on secure cloud servers with optional private access controls. Auto-indexing ensures all uploaded files are immediately searchable without storage restrictions.
4. How long does setup take? A functional knowledge base can be published in one day using the drag-and-drop builder. No coding is required, and auto-indexing begins as soon as content is uploaded. Custom domains and branding can be applied within the platform’s settings.
5. Is the knowledge base SEO-optimized? Public knowledge bases are optimized for search engines with customizable metadata, alt-text for images, and keyword-rich URLs. This ensures content ranks highly on Google and other search engines, driving organic traffic to your resources.