RosterMate

Product Introduction

1. Smart Rostering/Management Software is a workforce management platform that streamlines employee scheduling, time tracking, and team communication through centralized tools. It replaces manual processes like spreadsheets with automated solutions for businesses across industries.
2. The core value lies in reducing administrative workload by 50%, improving payroll accuracy through real-time data, and fostering seamless communication between managers and staff via an all-in-one platform.

Main Features

1. Smart Scheduling: Drag-and-drop rostering tools with automatic conflict detection for leave, compliance, and availability gaps. Instant shift request notifications and AI-driven scheduling recommendations optimize team coverage.
2. GPS Time Tracking: Geolocation-based clock-in/out via mobile apps or kiosk mode, with real-time logging to prevent time theft and ensure accurate payroll calculations.
3. Integrated Communication Hub: In-app messaging, shift updates, and leave request management that keeps all team interactions centralized and audit-ready.

Problems Solved

1. Eliminates manual scheduling errors and compliance risks through automated conflict detection while reducing roster creation time from hours to minutes.
2. Designed for managers and HR teams in retail, hospitality, and healthcare industries who need to coordinate shift workers across multiple locations.
3. Typical scenarios include last-minute shift changes, payroll reconciliation, and ensuring compliance with labor laws during roster creation.

Unique Advantages

1. Unlike competitors, offers GPS-verified time tracking combined with instant payroll exports and New Zealand-specific compliance features like Holidays Act adherence.
2. Features a zero-training UI with pre-built templates and free migration support, reducing onboarding time for teams switching from legacy systems.
3. Competitive edge comes from being locally owned (Kiwi-operated), offering unlimited free support, and providing modular pricing without feature bloat.

Frequently Asked Questions (FAQ)

1. How does the software handle complex scheduling needs? The platform automatically flags overlapping shifts, unavailable staff, and compliance violations while suggesting optimal replacements based on historical data.
2. Can employees access schedules offline? Yes, the mobile app provides offline access to rosters, shift reminders, and clock-in history with automatic sync when connectivity resumes.
3. How secure is employee data? All data is encrypted at rest and in transit, hosted on AWS Sydney servers with daily backups and GDPR/NZ Privacy Act compliance.
4. What integrations are available? Direct one-click exports to Xero, MYOB, and PayHero payroll systems, with API access for custom ERP integrations.
5. Is there a contract lock-in? No contracts required – users can choose monthly subscriptions or annual billing with a 30-day money-back guarantee.