What OnCrew does
OnCrew is an AI phone answering service for home service contractors in HVAC, plumbing, electrical, roofing, and related trades. It answers the business line 24/7 in the company's name, asks a trade-specific set of intake questions, sorts emergency calls from routine ones, and emails the on-call team the caller's name, number, address, and problem with the transcript and recording. Every call is recorded and transcribed into a dashboard. Plans: Starter $49/mo (100 calls), Pro $149/mo (400 calls), Multi-Truck $349/mo (1,000 calls), $0.99 per extra call. 14-day free trial, no card required.
On a call
- Answers 24/7, including nights, weekends, and holidays, with no hold queue and no rollover to voicemail.
- Runs a trade-specific intake script configured during onboarding (gas leaks, no-heat, sewer backup, electrical hazards, water damage, lockouts, pest infestations).
- Sorts emergency calls from routine ones and emails the on-call technician the caller's name, number, address, and problem.
- Records and transcribes every call, with structured lead capture into the dashboard.
Limits
- OnCrew qualifies and hands off. A person on the contractor's team makes the final dispatch, pricing, and ETA decision.
- Inbound calls only. Calls are handled in English by default.
- Native ServiceTitan, Housecall Pro, Jobber, and QuickBooks API integrations are on the roadmap and not shipped; today those are assisted setup.
Pricing
- Starter $49/month, 100 included calls
- Pro $149/month, 400 included calls
- Multi-Truck $349/month, 1,000 included calls
- $0.99 per call beyond the allowance, no per-minute billing, no setup fee
- 14-day free trial on every plan, no card required; 30-day money-back guarantee
Founded 2026 in Los Angeles, California. Pricing: https://oncrew.ai/pricing