Product Introduction
- Hartect is a domain reputation monitoring and remediation platform that tracks website status across 150+ security providers and AI language models. It detects blocklisting incidents from antivirus software, government filters, AI systems like ChatGPT/Gemini/Claude, and consumer protection services. The platform provides real-time alerts and expert-managed delisting to maintain domain accessibility.
- The core value lies in preventing revenue loss and reputation damage through proactive monitoring combined with human-assisted remediation. It reduces manual effort by automating blacklist checks across technical and non-technical blocking sources while offering enterprise teams direct support for dispute resolution.
Main Features
- Comprehensive blocklist monitoring covers 50+ antivirus vendors (ESET, Kaspersky, Bitdefender), 35+ DNS blacklists (Spamhaus, MXToolbox), and 65+ scam databases (Google Safebrowsing, PhishTank). The system performs checks every 5 minutes through API integrations with all listed providers, including emerging AI model content filters. Real-time dashboards display scanning status across categories like "ChatGPT Status: Scanning" and "Scamadviser Status: Scanning".
- AI model reputation management tracks content accessibility across ChatGPT, Gemini, and Claude through sentiment analysis and safety scoring. The platform detects LLM response biases, toxicity flags, and content restrictions that could limit user access. Custom workflows trigger alerts when AI systems classify domain content as unsafe or suspicious.
- Automated remediation includes pre-built templates for delisting requests and API-driven reputation restoration. Enterprise plans feature dedicated security agents who handle provider negotiations, supported by evidence packages containing timestamped traffic logs and compliance certificates. The system automatically rechecks resolved incidents every 15 minutes until full clearance.
Problems Solved
- Prevents unexpected domain blockages that disrupt operations and damage brand credibility. Traditional security tools miss non-technical blocklists like consumer rights registries and AI model filters, which Hartect uniquely monitors. Immediate detection minimizes downtime costs averaging $5,600/minute for e-commerce platforms.
- Serves security teams at SaaS companies, financial institutions, and regulated enterprises requiring 24/7 domain hygiene. The solution particularly benefits organizations with high-traffic websites needing compliance with regional content laws and AI platform policies.
- Addresses scenarios like competitor-induced blacklisting, accidental malware flagging by antivirus suites, and AI-driven content restrictions. A documented case involved restoring a fintech domain blocked by 23/50 antivirus vendors and ChatGPT within 4.7 hours through coordinated delisting.
Unique Advantages
- Combines machine-speed monitoring with human expertise unavailable in pure SaaS solutions like MXToolbox or Spamhaus Monitor. While competitors only detect blocklisting, Hartect provides end-to-end resolution through its certified security partners. The platform holds formal escalation channels with all integrated providers.
- Patent-pending AI Sentiment Monitoring analyzes how LLMs perceive domain content through multi-model inference comparison. This detects emerging reputation risks before blocklisting occurs, unlike reactive tools. The system benchmarks responses across ChatGPT-4, Gemini Pro, and Claude 2 to identify consensus negative ratings.
- Maintains 99.9% detection accuracy through redundant scanning nodes across AWS, GCP, and Azure infrastructure. Competitors average 87-92% accuracy in third-party tests. Hartect's enterprise SLA guarantees <5-minute alert delivery and <8-hour remediation for critical incidents.
Frequently Asked Questions (FAQ)
- How does your monitoring work? Hartect continuously scans 150+ blacklist providers through API integrations and web crawlers, checking each domain every 5 minutes. The system validates results across three geographic nodes before triggering alerts. Users receive notifications via dashboard, email, and SMS within 5 minutes of confirmed blocklisting.
- What happens after detection? The platform initiates automated evidence collection (DNS records, traffic logs) while notifying your team. Enterprise subscribers get immediate support from remediation experts who file disputes with providers like Spamhaus and Google Safebrowsing. Average resolution time is 6.2 hours versus industry-standard 48-72 hours.
- Is monitoring continuous? Yes, Hartect's distributed scanning network operates 24/7 with 99.99% uptime SLA. Each domain undergoes 288 daily checks across all integrated providers, including real-time verification of AI model accessibility. Historical data shows 100% scanning consistency over 90-day periods.