Chargeflow

Product Introduction

1. Chargeflow is an AI-powered chargeback management platform designed to automate fraud prevention, revenue recovery, and payment insights for eCommerce businesses. It combines machine learning with Visa/Mastercard network integrations to proactively block disputes before they escalate.
2. The core value lies in its ability to reduce operational costs by 90% while guaranteeing a 4x ROI, making it the first solution to offer financially backed protection against friendly fraud and digital shoplifting.

Main Features

1. Prevent: Uses real-time transaction monitoring and Visa/Mastercard collaboration to block 90% of chargebacks at the pre-dispute stage. Machine learning identifies patterns of "friendly fraud" to stop unauthorized disputes.
2. Automation: Fully automated evidence generation and dispute resolution workflows recover lost revenue with industry-leading 85% win rates. Integrates directly with payment gateways like Stripe and Shopify.
3. Insights Dashboard: Centralized analytics provide granular data on chargeback reasons, merchant KPIs, and fraud trends. Includes predictive tools to optimize checkout flows and reduce future disputes.

Problems Solved

1. Addresses $125B annual revenue loss from fraudulent chargebacks by automating detection of illegitimate disputes and digital shoplifting attempts. Eliminates manual evidence compilation that traditionally costs merchants $7,500+ monthly.
2. Targets mid-to-enterprise eCommerce brands, SaaS platforms, and travel companies processing 10,000+ monthly transactions who require scalable fraud prevention.
3. Critical for merchants facing serial chargeback abusers, subscription cancellations due to disputes, or platforms needing white-label chargeback protection for their users.

Unique Advantages

1. Only solution offering a 4x ROI guarantee backed by contractual financial protection, reducing risk for merchants. Combines pre-dispute blocking (Prevent) and post-dispute recovery (Automation) in one platform.
2. Proprietary AI analyzes 157+ data points per transaction to create court-admissible evidence bundles, outperforming template-based responses from competitors.
3. Direct partnerships with card networks enable real-time alerts 5-7 days earlier than standard chargeback notifications, providing critical response time advantages.

Frequently Asked Questions (FAQ)

1. How does Chargeflow guarantee 4x ROI? The platform uses performance-based pricing where fees are a percentage of recovered revenue, with contractual terms ensuring merchants net at least 4x their investment.
2. What payment gateways do you support? Native integrations include Stripe, Shopify, PayPal, and 100+ others via API. Custom connectors can be built in <72 hours for enterprise clients.
3. Is there a minimum transaction volume? While optimized for 10K+ monthly transactions, Chargeflow offers tiered plans starting at $299/month for growing businesses with lower volumes.